Account Manager - build strong relations and support Top 200 clients.
Account Manager role; work with a great team, brand new centrally located CBD offices within a successful SaaS business. APPLY NOW Fantastic SaaS organisation that has successfully shaken up their respective industry and highly values the start up spirit is seeking an Account Manager with good excellent client management skills. Working with the companies Top 200 clients, engaging with multiple stakeholders across the business in an environment where you are encouraged to make your role your own and bring fresh ideas to how things can be done better.
ensuring clients are well supported, using the platform to get maximum value and aware of new products and their benefits as they come to market. What you will be doing Engage with the companies top clients, building rapport and ensuring they are well supported in their success with the platform. Demonstrate all new product features as they come to market, educating existing clients of their benefits and help drive share of wallet.
In consultation with the CSM team, engage with clients they have identified as having upsell potential. Be responsible for all contract renewal process. What you can do now Sound experience as an Account Manager across either the SaaS, Tech, ICT industry Ability to identify and solve client pain points, via the platform to ensure increase use by the client.
Comfortable with speaking to clients about new products, features, and there benefits resulting in further use and spend by the client. Great communication skills and skilled in engaging with Business owners, and Marketing Managers etc APPLY NOW Talent Streams James Cooper.