Customer Service Manager



Siupak Plastic Bags is a plastic bags and flexo packaging meterial Manufacturer located in Seaford Victoria. We are now looking for a Customer Service Manager to manage customer services and after sales follow up with customers. Your tasks include: Manage, develops staff providing customer services To deliver solutions, services and appropriate services to customers 'requests Visit both existing, new and prospective customers to retain customer relation and hence to promote business Develop, and updates company customer service protocols and company policies to fulfill customers' requirement and the market needs To support and manager after sales service in relation to product and service quality Liaises with other organsation unit, service agents, overseas suppliers and customers in order to provide customers with solution to their requests Reviews compliance with established product and service quality standards and reports on faulty product and deficient services Co ordinate lead time of delivery of products as guaranteed to customers Reviewing staff performance and assist in recruiting staff The right candidate must have Diploma or higher qualification Good Communication skills Good Computer skills Good People skills Experienced in the plastic bags manufacturing industry.

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17 Sep 2019


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