About Us Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including mining, construction and quarrying, with quality equipment and after sales support. About the Opportunity We have a new and exciting opportunity available for a Parts Specialist to join our National Customer Care team.
Based in Revesby, this position will make you the first point of contact for all inbound queries relating to parts. By providing exceptional customer service you will interpret and identify appropriate parts whilst providing thorough technical advice on quality Hitachi products. This role is best suited for someone who has a high level of attention to detail as you will be entering essential information in an accurate and timely manner.
About You â€“ the ideal candidate will have: Safety Commitment â€“ Proactive awareness and total assurance of Hitachiâ€™s number one priority Relevant Experience â€“ Parts knowledge within the Earthmoving, Construction or Automotive industry will be a distinct advantage. Customer Focus â€“ A helpful and adaptable approach when understanding customer needs and providing reliable solutions to deliver Hitachiâ€™s promise of Total Customer Satisfaction Analytical thinking â€“ Creative problem solver with an innovative ability to navigate complex issues Computer Literacy â€“ Intermediate to advanced ability to navigate multiple systems and databases Verbal/ written Communication - The ability to professionally articulate and clearly communicate to internal and external customers About the Benefits Earn an attractive $$$ Competitive Package Super Company Biannual Bonus Opportunities Full corporate uniform supplied Exclusive staff discounts on Medibank Health Cover and other products and services A supportive team which values your input in finding new and innovative ways of achieving success Continuous training and upskilling with real career development opportunities Be a key member and driving force in leading OEM which genuinely ensures everyone is happy and safe at work Exclusive staff discounts on a range of Hitachi products A supportive management team that understands the needs of their employees Here at HCA we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company.
If this sounds like the perfect role for you, then please click APPLY NOW or visit www.livehire.com/careers/hitachicm/jobs to submit your resume for consideration.