Lead Service Design Instructor



Hello, Future Service Design Instructor, Together, we look forward to changing the world through education and empowering future thought leaders to create impact. We are seeking outstanding practitioners in Singapore to assist us with training the next wave of change makers. Founded in January 2016 as a startup, Academy Xi is an education company specialising in UX, Service Design and emerging technology training for individuals and companies.

We’re here to make a difference by supporting companies looking to address digital skills gaps, and helping individuals enhance their digital capabilities to make career transitions. We’ve trained and inspired thousands of people, with clients like the Department of Jobs, PWC, Telstra and Xero to name a few. Having raised a $2.

25M Series A round in 2017, and recently raised $3m in a Series B round we’re about to venture into our next phase of growth and expansion internationally (commencing in Singapore) and are looking for talented instructors that can assist us in delivering outcomes at scale, representing the brand, and assisting our students in their learning journeys. If you're in Australia, we could also look to relocate you to Singapore temporarily or permanently. YOUR ROLE AT ACADEMY Xi Xi Instructors assist students: Embarking on digital careers; Build a portfolio Lead students on real life projects Teach our theoretical frameworks and content Upskilling and ongoing professional development; and Making career transitions Most importantly we are looking for outstanding Service Designers who want to help us shape the future of the industry.

With this level of experience: Currently or recently practicing Service Design in a Leadership position 3 years of Service Design (or similar) experience minimum Minimum of 5 years experience in related roles We are looking for practitioners that are interested in training, but, you don’t need to have had teaching or training experience/certification/qualifications - we provide onboarding, and an Xi train the trainer program. You will know what good (and bad) design looks, feels and functions like. You will understand the industry and know what employers care about.

You will be able to draw upon your experiences to provide examples, and on your network as required. We are looking for full-time trainers for our transform programs which run for 10 weeks, 4 times per year (roughly 2 weeks between each intake, meaning options for holidays or working on extra projects). Our approach to training is highly practical and applied, and you will guide the students through real client work.

They will work as junior designers, and you will provide guidance and support as the lead, senior designer. You will be highly supportive, responsive to the students, and do everything you can to ensure that they achieve the best learning and career outcomes possible. We require genuine passion and care for clients and students, understanding their needs, their.

Academy Xi
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16 Sep 2019


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