Print Casual Driving Examiner

Location Queensland


Casual Driving Examiner Transport and Main Roads  ( Organisation site )  Northern, Customer Services, Customer Services, Safety & Regulation, Various Far North Qld locations The Department of Transport and Main Roads plans and builds roads, rail, freight, and maritime infrastructure for Queensland and regulates those who use it. The department is divided into five specialist divisions. Customer Services, Safety and Regulation Division is one of the divisions and within CSSR the Customer Services Branch which is focussed on the delivery of licensing and registration products and services through the department’s service delivery network is aligned.

Customer Service Branch in the Northern Region comprises of Customer Service Delivery, Compliance, Road Safety and the Indigenous Driver Licensing Unit and spans approximately 727,000km2 from the Burdekin region as far north as the Torres Strait and west to the Northern Territory border. Job details Position status Casual Position type Flexible Occupational group Customer Service/Call centre Classification AO3 Workplace Location Cairns region,Far North Qld,North West Qld,Townsville region Job ad reference QLD/269078/18 Closing date 21-Feb-2019 Salary Other $39.20 - $43.

71 p.h Job duration Contact person Rebecca Frendon Contact details (07) 4421 8728 In the role of Casual Driving Examiner you will conduct practical driving assessments for Queensland driver's licences using well developed interpersonal skills with total commitment to quality customer service delivery. You will be able to recognise and apply creative solutions to problems as they arise, be sensitive to organisational issues and be able to work as a member of a team and communicate clearly with a wide range of clients in writing and in person.

Accountabilities include: • Conduct driving assessments to determine the competency of applicants for all classes of driver's licence held by the incumbent; • Contribute to the operation of Customer Service Centres in accordance with relevant Public Sector industrial agreements; • Consult, liaise and provide advice to all stakeholders on matters relating to driver licence assessment and road safety; • Prepare correspondence, submissions and reports as required; • Demonstrated knowledge of, or the ability to rapidly acquire knowledge of the Act, Regulations, Policies and practices relating to the driver licence assessment function. • A sound knowledge of or the ability to acquire a sound knowledge of contemporary human resource management issues, particularly equal opportunity and anti-discrimination practices. • Actively participate in personal performance planning and appraisal through accepting and providing positive and constructive feedback.

Undertake training and development opportunities that are identified as necessary to achieve work unit goals, and gain awareness of corporate responsibilities through the appropriate induction processes an.

Department of Transport and Main Roads
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11 Oct 2018


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