Part time customer service

Location New South Wales

Description

28.72 Super an hour Work 3 to 4 days a week, depending on work load Vibrant and supportive team environment Government Department is seeking flexible part time customer service officers for an immediate start Your new company This Government Department who specialise in providing a telephone based service to the general public and commercial customers are seeking a part time professional Customer Service Officer for an immediate start Your new role This role will see you on the front line for all inbound telephone calls whilst referring customers to other departments if appropriate. You will be working in a fast paced, dynamic environment dealing with extensive and varied enquiries, co-ordinating bookings and resolving customer complaints as well as processing adhoc enquiries.

Please note as a customer service officer you will be guaranteed to work three to four set shifts per week with a strong potential to go four to five depending on work load. This role requires an immediate start and you must be available immediately to interview. What you'll need to succeed To be successful in the role you will be an experienced customer service officer who has considerable experience at dealing with a diverse customer base and up to 100 calls per day.

You will need to have excellent communications skills, attention to detail, patients and a passion for providing an outstanding service along with IT literacy on MS word. All industry experience is welcome. What you'll get in return In return you will receive an excellent and supportive team environment, full time training as well as a fantastic pay of $28.

72 Super an hour. This role requires an immediate start and you must be available at short notice. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to emily.

joneshays.com.au or call Emily Jones on 0280626150.

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Company
Hays Contact Centres
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Posted

1 Oct 2018

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