Clinical Applications Analyst
We are currently inviting internal applications for a Clinical Applications Analyst to join our Group Office team in a secondment opportunity until January 2019. Your Role: As part of our eHealth division, you will support the day to day operations of our clinical application systems. We're looking for individuals who are interested in working with Cerner, Trendcare and Delegate Scancare.
A diverse role, you will: Provide technical guidance and system analysis to support efficient and effective use of clinical applications including clinical application issues resolution and escalation management. Work with staff and vendors and other ISD staff to investigate, address and resolve any questions or issues with clinical applications. Manage the queue for clinical applications ensuring appropriate assignment of tickets, resolution within agreed SLAs and provision of excellent customer service Troubleshoots problems and inefficiencies in clinical applications in consultation with clinical customers.
Lead, develops, maintains and upgrades test scripts for clinical applications, including participation in system, integration and use testing for clinical applications. Collaborate closely with the Project Management Office for successful project delivery. Please note, participation in the on-call roster is required as part of this role.
Apply Now: We look forward to receiving your applications by Sunday, 30th of September Please note, we are only inviting internal applications from UnitingCare employees for this opportunity..