GYG Mission Statement GYG will dominate fast casual Mexican dining by always delivering remarkable food and service experiences. About GYG Guzman y Gomez (GYG) Mexican Taquerias are fast paced food and beverage restaurants that are focused on continually enhancing the customer experience through the prompt delivery of high quality Mexican products in a friendly and enjoyable restaurant environment. GYG remains committed to continually building on the strong company culture and employee experience by putting pride and passion into all we do, and respecting and developing all employees.
Purpose of Position Sales crew members are responsible for the ongoing delivery of pleasant and prompt service to customers through the facilitation of the sales process. Sales crew members are to maintain a complete knowledge of GYG menu items, prices and sales procedures at all times in order to proactively and promptly deliver high quality Mexican products. Reporting to: Restaurant Manager Successful candidate profile Advanced English skills (if non-native) RSA certificate required Basic computer skills and capability of learning Point of Sales and EFTPOS machine operation General understanding of Australian currency, payment methods and loyalty cards Outgoing and approachable personality Patience and eagerness to help customers Excellent communication and conflict resolution skills Previous experience in customer service will be regarded but it is not essential.
Having the right attitude is the key.