Customer Support Specialist
Reporting to the Customer Care Manager for the South Pacific region, the suitable candidate will provide critical support to our clients customer base in this high energy role Client Details Located in the Eastern suburbs of Melbourne, our client is a market leader in Engineering solutions Description Duties of this role will include but not be limited to; Provide exceptional customer service. Manage service tickets for effective issue resolution. Communicate with key stakeholders.
Order and delivery of key product. Organising field engineers to site. Establish & maintain relationships with distribution partners & end users.
Engage with the internal sales & product teams to achieve the best resolutions. Profile The suitable candidate will possess the following; Strong communication skills and ability to work as a team player. Desire to drive customer satisfaction.
Passion for learning & development. Critical thinking, analysis and problem solving abilities. Experience in SAP is desirable.
A degree in electrical / electronic engineering or related is favourable. Job Offer Opportunity for flexible working arrangements & continued career development for the right candidate $50,000 - $55,000 Super.