entry level customer service - shift & weekend work in Rydalmere
Your new company: You will join a leading service provider located nearby to Rydalmere in a tech savvy and vibrant corporate office setting. The company is a well recognised iconic Australian brand name and market leader in their field. Your new team are highly skilled, flexible and engaged members.
This team also presents levels of progression for those seeking extra duties or expansion of their roles down the track. The set up of this response centre is incredibly impressive where the overall mission is to provide customers with a smart and agile support service when they call in, servicing Australia on a national level. Shifts available: Wednesday - Sunday (8:00am till 4:00pm), Friday – Tuesday (2:00pm till 10:00pm) or Thursday - Monday (3:00pm - 11:00pm) on a permanent basis.
Your new role: Receive and process customer calls with the utmost professionalism. Monitoring signals and provide information to the proper authorities. Assign and dispatch services that meets the customer needs.
Assist customers whilst gathering information, troubleshooting and transferring calls. Maintain current knowledge of brands, products and services. Assist other areas of the business with special projects and support teamwork.
Your profile: Recent proven experience in a customer service role will be highly regarded. Ability to effectively communicate both in oral and written form. Sound skills in problem solving and troubleshooting.
Self-motivated and able to work under pressure. Available to work Thursday – Monday: 6am till 2pm Access to own vehicle & licence (no public transport access) Benefits to you: Getting your foot in the door to the corporate world. Permanent role with hourly pay rate where you can earn plenty of overtime.
Flexibility to have free time during the week and earn shift loading on the weekend. Unlimited career growth opportunities across various business units. Central location, walking distance to cafes and shops.
Buzzing environment where no two days are the same. For any additional information please contact Courtney Marshall on 02 9615 5368 or email courtney.marshallrandstad.
com.au Apply now as this role won't last long At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
skills "administration" qualification No educational requirements Secondary School/High School.