Audio Visual Concierge

Location New South Wales


The Organisation Specialist Audio Visual Systems Integrator working with prestigious clients across several verticals. The company utilise leading edge technologies to give genuine business advantages to their clients, with proven return on investment. Having enjoyed continued growth as presentation and communication technologies become ever more critical to business success, they are now strengthening their team due to increased demand for full-time technical support & maintenance on cutting edge systems at the high end of the corporate market.

As such, there are excellent opportunities for career advancement and personal development. The Opportunity A great opportunity to join an established name in the AV industry, with an opening for an experienced and accomplished technical support professional who has the aptitude to rapidly excel in a hands-on trouble-shooting role with client facing responsibilities. As an AV Concierge, you will be based permanently on a client site (prestigious corporate offices).

Duties Hands on support and trouble-shooting of integrated systems of audio visual, video conferencing and collaboration technologies Operate, maintain and perform on-going service of professional AV systems Liaise with clients to understand any operational issues with existing systems, their required outcomes and deliver an appropriate solution within the allocated time Develop into the leading technical expert in the client systems Join an established technical team, including AV technicians, engineers and Programmers Your Skills Qualities & Experience You will be an accomplished Audio Visual Support professional with a strong track record of delivering timely and effective technical support to commercial clients. You will be well presented and work hard to deliver service and support to exceed client expectations. You will have a passion for technology and problem solving and be able to support and trouble-shoot networked system components from several different manufacturers, drawing upon your knowledge of the latest products within the AV, VC and collaboration industries.

As well as your technical knowledge, your understanding of commercial factors in terms of client outcomes and corporate applications for the technologies is essential. You will have strong written and spoken communication skills with the ability to liaise with non-technical clients, senior executives and professionals from other disciplines. A background in IT support and/or network support would be an advantage, along with the polished professionalism of a client facing support role.

Culture A dynamic business, there is a culture of professionalism and a passion for technology and delivering beyond client expectations. Benefits High profile client Excellent team environment Career progression opportunities Latest AV & IT technologies Apply Apply now by following the links below. Please submit your resume in Word format only.

For a confidential discussion please contact K.

Morgan Consulting
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2 Oct 2018


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