Duties • Position Based in Sydney (Parramatta) Regional Office • Broadbanded Position DHA Level 3 or DHA Level 4 ($58,881 - $72,700) • Ongoing and Non-ongoing vacancies available Are you a customer focused, motivated and passionate individual looking to launch an exciting new career or a dedicated property manager looking for a change? Then this could be the role for you An exciting opportunity exists for an enthusiastic customer service professional to join Defence Housing Australia (DHA) property management team in Sydney (Parramatta) NSW. As a Property Manager at DHA you will be employed within the DHA Level 3 to 4 Broadband. Property Managers will commence as a DHA level 3 and advance within the broadband from a DHA level 3 to a DHA level 4 when assessed as meeting the skills and performance requirements of the role.
Working with us Defence Housing Australia (DHA) provides quality-housing services to Defence members and their families. DHA assists Defence members and their families to find housing solutions whilst managing and maintaining a large property portfolio, acquiring properties, developing land and managing construction projects to meet Defence housing requirements. Employing approximately 50% of all DHA staff, the Service Delivery team's focus is to support the Australian Defence Force (ADF) members with housing solutions.
The group is separated into two regions, North West and South East; covering DHA's national portfolio to deliver effective property management, maintenance, member and lessor management, as well as managing future and current property developments. The Job You will manage a portfolio of service residences with respect to tenancy, ownership and property related matters. You will manage housing stock in regard to condition, presentation to DHA's standard, current and future maintenance and other issues as they arise.
Providing excellent customer service to your stakeholders including the tenants and owners (lessors) of properties in your portfolio, the Defence Housing and Relocations Manager (DRHM) and DHA staff in your regional office and in the wider DHA network. As a member of the property and tenancy team within your regional office, you will contribute to the business outcomes of your region including accurate data analysis, adherence to Standard Operating Procedures (SOPs), monitoring of contractor performance and attainment of key performance indicators (KPIS). This role requires you have highly developed organisational skills coupled with attention to detail and an ability to cope with pressure.
Your excellent communication skills and customer service focus will be integral to your success in this position. Eligibility: The remuneration package is negotiable and includes a base salary, potential performance bonus and Commonwealth funded superannuation. Employment with DHA is conditional on successful applicants demonstrating that they are an Australian citizen, meeting the required medical standards, a....