Customer Service

Location Victoria

Description

Outbound Customer Service Experience Required Working Holiday Visa's Accepted Altona Location Seeking outbound customer service experience for a 6 month contract in Altona. Manufacturing and Automotive. Your new company The client, an internationally renowned automotive manufacturer, is seeking a Customer Service professional with a mature and confident approach in resolving customer queries.

The office is located in Altona. Your new role In this role you will be making outbound calls to customers, recalling vehicles that may have faulty airbags installed. You may be required to respond to guests’ queries regarding products, dealers, warranty and all other matters related to the organisation.

Ensure excellent customer experience across all channels such as; inbound and outbound calls, emails, letters and faxes. Your stakeholders in this role will include customers/guests, dealers and internal departments. What you'll need to succeed You will have strong written and verbal communication skills You will have a motivated and driven personality Confident phone-manner, ability to build rapport and handle objections You will have a high level of empathy, understanding and well developed listening skills What you'll get in return The opportunity to work with a well-known automotive company Enthusiastic and energetic team environment Excellent salary rate Thorough training to make you successful in your new role What you need to do now We’re looking for the right people for this role, so please apply online for consideration, click 'apply now' to forward an up-to-date copy of your CV.

If you have any further questions about this role, please contact Jennifer Culham on 96049690. Only successful applicants will be notified..

Company
Hays Contact Centres
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Posted

20 Apr 2018

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