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Assistant, Visitor Experience

Arts Centre Melbourne

Multiple casual roles October start date, training provided $24.49 per hour plus 25% casual loading and superannuation Great location convenient to public transport About the Role You will create remarkable customer experiences at a range of events, from rock concerts to symphony orchestras, First Nations dance performances and Comedy Festival shows. You will work across our spectacular venues including theatres and the Sidney Myer Music Bowl.

For a glimpse into the variety at Arts Centre Melbourne check out our Instagram . Experience not required, but some customer service/hospitality experience will be advantageous. We have a supportive and responsive training program.

You will greet and guide customers, anticipate their needs during events and shows, ensure areas are safe and operationally effective, and serve bar food and beverages at intervals. Hours of work vary, with most events at night and on weekends, particularly Friday and Saturday. To hit the ground running, you will have good availability in your first month to gain momentum working across all our venues.

Recruitment dates to be aware of: Thursday 7 September 2023 - Assessment Centre/Interview You must be available on these key dates : Tuesday 17 October 2023 - Orientation Wednesday 18 October 2023 - Customer Service Training For more details, please read the Position Description - Assistant Visitor Experience Enjoy Team Member Benefits As a valued member of our ensemble, you will enjoy: Complimentary tickets Discounts at food & beverage outlets Discounted commuter benefits and onsite-parking Access to wellbeing activities and learning and development programs, and the Smiling Mind app. Free access to Employee Assistance Programs which includes specific support to our First Nations team members via their I-CARE program and providing specific counsellors for members of the LGBTQIA community and People of Colour. Apply Now Arts Centre Melbourne welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, Disabled and Deaf people, members of the LGBTQIA community and people of all ages.

We seek to provide workplace adjustments at all relevant stages of the recruitment process such as interpreters, alternative formats or other access supports. You can specify in the application form if you require any adjustments or please ask us at any stage. If you need to contact us about making workplace adjustments during the recruitment process, please send an email to PeopleAssistartscentremelbourne.

com.au Please submit your resume together with a cover letter addressing the key criteria by 11:55pm, Sunday 27 August 2023 . Early applications are encouraged as suitable candidates may be invited to attend an interview prior to the closing date.

Employment at Arts Centre Melbourne is conditional upon the satisfactory completion of a National Police Check. Applications are open to those with full working rights in Australia . Arts Centre Melbourne.


Date27 August 2023

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