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Senior Platform Engineer
MasterCardOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Title and Summary Senior Platform Engineer Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Title and Summary The team offers robust event management, correlation, automation, and runbook solutions to help MasterCard deliver continuous uptime of business services and applications and optimize operations costs and efficiency. Provides on the ground day-to-day support strategies to ensure high availability of Mastercard services.
Enables implementation of quality engineering best practices to deliver services and solutions that meet stakeholders needs (e.g., consumers, merchants, issuers, governments) Leads teams providing highly reliable services and support, resolving first level escalation issues as they arise.
Planning and execution of RE methodologies in coordination with Lead Engineers to build high quality services and better products. This individual will work closely with technology support teams and application teams to monitor and improve the application and infrastructure availability. Role: Represent the team in meetings, provide advice, updates, training and technical support.
Work with our internal stakeholders to understand automation, requirements and implement solution using available tool sets and scripting languages. Administer, support and maintain enterprise Monitoring tools in a multi-tier environment. Build Automation solutions using available tool sets and scripting languages.
Maintain technical support documents for all built solutions and processes. Troubleshoots Virtualization, Unix/Linux/Storage systems, and applications to identi.
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