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Motor Assessor

Suncorp Group

We’re looking for a trade qualified Motor Assessor to accurately assess vehicle damage to determine cost-effective and safe repairs while ensuring the best outcome for the customer and balancing the needs of the business. To achieve this, you will develop and maintain strong relationships with repairers, parts suppliers and other industry bodies as well as internal stakeholders within the business. What you’ll do: Negotiation with mechanics, panel and non-aligned repairers to determine most appropriate repair method, cost and quality outcomes.

On road and desktop assessment of vehicles Conducting on-road Third Party or non-aligned repairer assessments and negotiating as required Management of any quality issues and lifetime guarantee claims Successfully managing and resolving any customer escalations in a timely manner. Conducting random repair quality and estimate audits Ensuring that all customer interactions are professional and constructive Working with the Assessing Coordinator team to effectively schedule daily appointments with repairers and customers What you’ll bring: Trade qualified panel beater/ spray painter (Cert III) Experience in quote writing Exceptional customer service delivery A current and unrestricted drivers’ licence Strong written and verbal communication skills Be computer literate Ability to plan and organise your time Demonstrate your analytical and problem-solving skills What we can offer you: Fully maintained company car Flexibility in both hours and work demands A supportive team environment Discounts and offers on a range of retail favourite stores as well as banking and insurance products A range of flexible working and leave options Invest in your brighter future with ongoing study support and career development programs. Give back to our communities with payroll giving, donation matching and paid volunteer leave.

Prioritise your work/life balance with our robust employee assistance program and dedicated employee council. Find our full list of benefits here - Employee benefits | Suncorp Group About Suncorp: We’re proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Suncorp Group was recently named Large General Insurance Company of the Year at the 2022 ANZIIF Awards.

Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer-obsession and supported at every step of the journey.

Chase the Sun - apply online today At Suncorp we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved and resp.


Date09 March 2023

Location -

type Full Time

Salary -

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