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Business Development Specialist


Mercedes-Benz Group AG BUSINESS DEVELOPMENT SPECIALIST Drive your career with Mercedes-Benz Financial Services Generous Employee Benefits Join an exciting, high performing automotive financial services business At Mercedes-Benz Financial Services Australia, we offer financial solutions and convenience that retailers and customers need—all at a great place to work. We strive to be the company of choice for all our customers’, from financing and insurance, through to a whole host of vehicle-related services. As part of the global Mercedes-Benz Mobility AG organisation, we’re proud to be a driving force in the automotive sector.

We’re firmly focused on the key global trends of our time: electrification, sustainability, digitalisation and artificial intelligence. We have a clear ambition: Best-in-class mobility services — customer-centric, seamless and flexible. We can’t achieve this ambition without dedicated and passionate employees.

Come and be a part of a fast-paced sales environment by joining our Business Development Centre today Specializing in finance and insurance product promotion, end of finance contract management and customer enquiry management we play a direct role in contributing to the company’s bottom-line by increasing sales and retention. What’s in it for you? At Mercedes-Benz Financial Services Australia, we pride ourselves on our reputation for service excellence. This is an exciting opportunity for a passionate, pro-active and target-focused sales professional to assist in providing flexible, innovative and tailor-made finance and insurance solutions to our customers.

The role sits within our Sales and Marketing organization and we offer a hybrid working model, based on the team's needs. Reporting directly to the Manager, Business Development Centre, this role provides the opportunity to deliver exceptional customer experiences every day while directly contributing to our company's sales and retention targets and supporting our the Mercedes-Benz Car and Van sales team and retailer network. If this sounds like the role you’ve been looking for, we’d love to have you on board—we can make a difference together What you’ll do: Provide an exceptional End of Finance Customer experience; Offer our customers Finance and Insurance solutions that will enable them to trade and upgrade to a new Mercedes-Benz vehicle or refinance their existing loan; Increase conversion and leads sourced from our online engagement tools and campaigns ; Drive customer retention by using key systems to identify the optimum time for early changeover; Proactive lead management throughout the sales funnel for both new and existing customers, Ensuring new Finance and Insurance enquiries are actioned within agreed timeframes and customer applications for refinancing are nurtured from quotation to settlement; Identify Insurance cross-sale opportunities that meet customer needs; Achieve Finance, Insurance and lead generation sales targets.


Date09 March 2023

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