About ROLLER ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers through a full suite of venue management features, including ticketing, point-of-sale, CRM, self-serve kiosks, memberships, digital waivers, and more. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks - just to name a few At the heart of ROLLER is our team - which consists of 110 highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business.

We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, and we are looking for like-minded people to join us on this amazing journey About the Role We’re looking for Delivery Coordinator to join our high-performing Product Team You will oversee and coordinate the efforts of our product delivery squads to deliver top-quality initiatives that realise valuable outcomes for our customers. You are someone who is passionate about a continuous improvement culture and will work closely with the squads to provide the guidance and support they need to operate from a functional and operational perspective.

You will also coordinate go-to-market activities by engaging with stakeholders across the business. Why Should You Apply As the Delivery Coordinator, you will be able to drive efficiency by creating alignment and clarity between our teams and how we do things. You will be instrumental in optimising the way things work and empowering our teams to see the big picture whilst identifying risks and mitigation.

You will play an integral role in enabling our Product Team to deliver meaningful software to our customers. What You’ll Do Ensure that squads maintain a coherent cross-functional plan to deliver across the multiple delivery areas Performing resource and capacity planning focussed on allocation Collaborating with the squad to continuously improve their sprint planning, refinement, and retro actions Facilitating the Release process (coordination between squads, PMM, LX, Support, and other relevant stakeholders) Facilitating Release and Go to Market activities such as documentation, internal and external communications (Confluence, Jira, Announce kit, Gainsight) Working with the Product Managers to plan their delivery roadmaps; and collaborate on discovery efforts Empower the Squads by effective management of Product feedback (reviewing, tagging, publishing, merging, and general maintenance of incoming feedback) Collaborate with PMs to organise Research & Beta’s – (organising/coordinating between customers & departments) Tracking KPIs - record and share updates Meeting support - taking no.