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Casual Customer Service Officer

State Government of WA South Metropolitan TAFE

12 month appointment pool We are establishing an appointment pool for vacancies that arise up to 12 months from the first appointment. Appointments will be made on a casual basis. Suitable candidates will be placed in the appointment pool from which opportunities may be offered as vacancies arise.

Candidates may also be considered for similar positions within South Metropolitan TAFE as they arise during the life of the pool. If the appointment pool is exhausted prior to the pool expiry date, we reserve the right to supplement the pool through further advertising. About the TAFE South Metropolitan TAFE is an industry and community-focused organisation with a driving commitment to high quality training and development.

With several training centres and campuses spread across Perth's East and South Metropolitan suburbs, the TAFE offers nationally recognised qualifications, developed and endorsed by industry, at a local, state and national level, and to an increasing number of international students. We are an equal opportunity employer who is committed to supporting a culturally diverse workforce that welcomes and encourages applications from Aboriginal and Torres Strait Islanders, young people, people with disabilities and people from culturally diverse backgrounds. Find out more by visiting our website: www.


au Please note that applicants must be available for interview during the week commencing 3 April 2023. About the role The Customer Service Officer provides a high standard of customer service across digital channels and face to face across South Metropolitan TAFE’s campuses. Customer Service performs a highly technical role from enquiry to enrolment in conjunction with the Student Administration and Admissions teams.

To be successful in this role you will ideally have experience in a customer-centric environment, with a focus on best practice, have strong communication and organisational skills, with skills in the use of business and financial systems. For Further Job Related Information Please contact Tracy Geerlings, Manager Customer Service on (08) 9229 9325 or email Tracy.Geerlingssmtafe.

wa.edu.au Ready to Apply? Please refer to the Job Description Form for full position details and the Application Information as these documents will assist you with the preparation of your application.

Advertised Vacancy Reference Number: SMG049.23P Applicants are required to apply online and need to submit: A comprehensive Resume including two professional referees A brief covering letter not exceeding two pages demonstrating your skills and experience against the requirements of the position as outlined in the JDF To submit your application, please click on the Apply for Job button. If you are experiencing any technical difficulties, please contact Establishment and Recruitment on (08) 9203 3735.

Other Conditions and Eligibility Eligibility for employment is subject to obtaining a satisfactory Department of Education Criminal Clea.


Date09 March 2023

Location -

type -

Salary Casual Level 2 rates, $43.00 per hour

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