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National Customer Service Representative

Australia Wide Personnel

Customer Service. Pt Melb. $38 ph.

Full time, temp to Perm. Building Services Industry. Join a company who is known for being 'the place to work' Outstanding communication skills with the ability to liaise with different stakeholders Proven Customer Service experience coordinating maintenance activities Ensuring prompt response to the customers $38 per hour full time Temp with view to Perm Port Melbourne The Company: Join a specialist Building Services Maintenance company who value their staff, provides long term career opportunities and has a reputation for being 'the place to work' The Role: This position is responsible for all activities associated with the recording of customer enquiries and service requests.

Duties include : Dispatching and recording the completion of service requests and ensuring the work is completed within client expectations and agreed time frames. Coordinating resources (human and materials) inclusive of labour bookings and site access and for monitoring Technicians work load and proactive management of job completions in line with schedules. Providing a central point of coordination assistance when and as required, whilst also being responsible for supporting Technicians, Team Leaders, Contract Managers and Management.

This includes the requirement to be flexible with rostering hours, ensuring that there is full coverage for operating hours nationally The Person: You have extensive customer service experience ideally in maintenance management, outstanding communication skills and the ability to liaise with clients, service technicians, subcontractors and the companies unit staff. If you love customer service and are looking to work in a company that truly values their staff then do not look any further and APPLY NOW You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa, and holder of a Covid Vaccination Certificate to be eligible to apply for this position.

Date09 March 2023

Location -

type Full Time

Salary $38 per hr

Customer Services Jobs


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