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Senior Technical Support Engineer
Cox PurtellJoin a rapidly growing international SaaS company that provides innovative solutions to help businesses streamline their operations and improve overall efficiency. As a Technical Support Engineer, you will be responsible for addressing and resolving complex issues for partners and customers. This includes developing expertise in the customer support department and working closely with other team members across various technologies.
The ideal candidate will have the ability to quickly gain a thorough understanding of the platform. This role involves interacting with customers and requires strong communication skills. The initial contract period is for 12-months with high potential for conversion / extension past the initial period.
Flexible hybrid model. Requirements: Bachelors Degree in Information Technology or similar / related field 5 years' commercial experience in Technical / Application Support roles focused on we-based applications. Deep understanding of JavaScript Advanced knowledge of relational database management systems / RDBMS such as MySQL OR Oracle Experience with diagnosing performance degradation Understanding of remote administration via SSH, SNMP, WMI, Powershell Strong interpersonal, written and verbal communication skills Willingness to work outside of regular business hours as needed If you feel that you meet the requirements and are interested in this opportunity, we encourage you to apply today.
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Date09 March 2023
Location -
type Full Time
Salary AU$55 - AU$60 per hour + including Super
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