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Level 2 Technical Support

SMAART Recruitment

Your new company We’re thrilled to continue our partnership with this industry-leading global company in the FinTech space. They are the global leader in seamless payment solutions and finance technology. The open-plan offices boast a ping pong table, gaming room, coffee machine (get your barista skills up to scratch), and plenty of space to take a break including an outdoor courtyard.

There is on-site parking if you drive, bike storage if you cycle, and nearby buses if you’re on public transport Your new role: We are looking for experienced and knowledgeable level 2 technicians to assess issues and provide solutions for problems that cannot be handled by tier 1. Following a great 8-week induction and training, you will assist with troubleshooting for a specific software for their most valued clients. You will need to be able to work a rotating roster as it is between the hours of 6 am - 6 pm.

You will also be able to work from home at least 1 day a week post-training. What’s in it for you? Industry-leading pay rates $35-38 Penalities, weekly pay, and easy online time sheeting systems Long-term positions, with potential for permanent Room for personal and career growth within the company Great office environment – see above I hope you like table tennis Free onsite parking and bike storage facilities Well known and reputable company in the FinTech space Great cafes and close to Northland Shopping Centre About YOU and key requirements: You’re technical with the ability to troubleshoot at an advanced level across multiple platforms and systems: Minimum of 2 years in a technical support role Solid communication skills both written and verbal Intermediate Excel skills (data analysis, pivot tables, report generation) Experience working with an IT Service Management tool (such as ServiceNow or BMC Remedy) ITIL v3 Foundation experience. We are looking to conduct interviews ASAP.

If the above resonates with you, please APPLY NOW, or for further information, please contact Monica 0474 840 677 during business hours. Market leading hourly rate | Weekly pay | Opportunity for penalty rates Join the global leader in seamless payment solutions Preston location | amazing offices with games areas and free onsite parking.

Date22 November 2022

Location -

type Full Time

Salary 0.00 to 0.00 annum

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