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Customer Engagement AdvisorWOW Recruitment
WOW Recruitment is looking for enthusiastic Customer Engagement Advisor to work in a shop front, primarily phone based role in Malaga, Perth. Our client is one of the world’s leading suppliers of graphic design and marketing collateral with a presence in 20 countries. Full time, permanent position Ideal for someone wanting to step into a customer engagement role from retail, sales or admin Get comprehensive training with clear progression and a yearly pay review Work in the Malaga office with supportive team mates and excellent work culture ABOUT THE ROLE Report to the Customer Engagement Manager you will ensure timely and professional execution of all customer service duties.
Answer phones and deal with all customer enquiries with a customer service attitude and approach that provides a full-service response where possible. Process customer orders over the phone, in person and face to face. Process credits where required.
Assist and resolve customer enquiries regarding deliveries and logistics Liaison with warehouse, freight carriers, express couriers, etc. Up-sell on products to customers when possible. ABOUT YOU No previous experience required – willing to take on people returning to the workforce or just entering.
Have a passion for customer engagement and are looking for a role with excellent training and progression. Excellent problem-solving skills. Ability to meet deadlines and manage time effectively.
Team player with mastery over the Microsoft Office suite (Word, Excel, and Outlook). We encourage people with a diverse background, including people with a disability to apply. ABOUT THE PERKS Join a company with unparalleled training and mentorship.
Incredible progression opportunities and growth. Competitive wages with attractive remuneration and potential bonuses. Social team culture in an impressive office that promotes success.
APPLY NOW This is an incredible opportunity to jump-start your career with a global leader in graphic design and marketing. If you have the experience and would like to know more about the role, hit the APPLY button to get in touch with Caitlin and the WOW Recruitment team..