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SaaS Support Engineer - AWS, Linux - 100% REMOTE anywhere in Australia

Morgan Consulting

The Company Well established, SaaS based product company running on AWS Cloud. Large, enterprise level Clients see this software as business critical for them and the company is developing new products as well as having a roadmap for existing products. Having closed their Melbourne office during the pandemic, there is the flexibility to WORK 100% remote / from home, anywhere in Australia .

With opportunities for learning & career growth, there is a great, supportive culture. The Role As part of a small team that support external customers, you will be a strong troubleshooter with technical skills including Linux and ideally some exposure/experience with AWS. Your communication skills will be pivotal, as will be your client-focused attitude.

With no out-of-hours support required, you will most likely be a junior who is eager to learn & grow. If you have aspirations to be an engineer of some sort in a couple of years, then this could be the opportunity you are looking for Skills & Experience Demonstrated technical support experience, ideally with some exposure/experience to AWS and some Linux skills Excellent communication skills with a customer focused attitude Strong troubleshooting & problem solving skills Linux skills, including some basic scripting Experience with ITIL - incident, problem, change & release management is beneficial Desirable experience with Atlassian tools & JIRA service management Experience with Postgres or Oracle databases is also advantageous Tertiary Degree in IT or relevant discipline Industry Certifications, where relevant, will be advantageous INTERESTED? Please APPLY ONLINE. You MUST have full work rights, be an Australian Citizen or Permanent Resident to be considered.

Specific enquiries, ideally after having submitted your resume online, can be directed to Leonie Jennings on (03) 8606 0305. REF: V-41934.

Date22 November 2022

Location -

type Full Time

Salary $70000 - $120000 per annum

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