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Claims Manager

Singtel Optus

So, why Optus? At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all Australians. Are you ready? You will be responsible for the management of all reported corporate claims.

This includes the settlement of claims against Optus, recovery of damages from negligent third parties and notification and submission of claims to Optus insurers where the loss exceeds the deductible. Management of claims includes keeping the records thereof in the nominated systems, producing reports, payment of invoices, journal transfer requests and maintenance of the Insurance general ledger account. This position is also responsible for continuously developing and governing the claims process, providing assistance, advice, mentorship and direction to the business on various claims, and supporting Optus' insurance renewal program.

Your skills and background Qualifications in a relevant field (e.g., Insurance / Business); Experience gained with a major Broker or Insurer focussed on Claims Management (min 5 years); Familiarity with the underwriting or claims management process; Solid understanding of insurance principles and claims management; Strong report writing and presentation skills for both internal and external use; Strong interpersonal skills and the ability to work with a wide range of customers; Proficient in Microsoft Office i.

e., Excel, Word, PowerPoint; Open minded and flexible in your approach, with strong analytical and critical thinking skills; & Highly driven, autonomous and resilient. Enjoys working in a dynamic and multi-cultural team and business environment.

Apply in confidence with your CV and cover letter via the online function today As a provider of essential services across Australia, Optus has a critical role in the community through keeping our customers connected to the people they love and the things that matter. It is also our priority to ensure we provide our amazing people and our customers with a healthy and safe workplace environment. Considering the significant risks posed by COVID-19, Optus expects all workers to be fully vaccinated against COVID-19, and will require vaccination for certain roles as well as access to Optus workplaces.

Please speak to us if you have any questions about this policy or how it impacts you, including any concerns you might have about meeting this requirement. Optus is a highly collaborative workplace, and offer a range of perks such as: A competitive salary; Discounts on products and services; Ongoing training, mentoring and development opportunities; Up to five days of Volunteer Leave per year; & Blended Ways of Working. We understand that flexibility means different things to different people.

We're proud to offer a variety of options to work in different ways, such as our Blended Ways of Working and job share. Our Blended Ways of Working lets our peop.


Date22 November 2022

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