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Product Design Manager

Coles LTD

We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives-you'll also get to see your impact. About the role Want to discover opportunities that challenge you? Connect to a career that can take you places? Inspire millions of Australians to lead healthier, happier lives? eCommerce is where you'll find the freedom, support, and inspiration to do all that and more.

We're the team at the heart of our digital transformation - the ones creating the unified experiences and inclusive services our customers want and need. Open. Innovative.

Accessibility-obsessed. It's our eCommerce team that are redefining what we do, how we do it and why. So, we can build a digital offering fit for every Australian.

So, we can shape the future of retail for better. So, we can find more ways to sustainably feed our nation - today and tomorrow. Our Customer Experience and Technology (CXT) team within our eCommerce function is significantly growing as we continue to invest in delivering the best digital shopping experience for our Customers.

Our Digital Experience team is now seeking a Product Design Manager to join their growing team. Please note we are keen to hear from candidates in Melbourne, Brisbane or Sydney. If you want to play a part in the future of digital retailing at Coles, then do apply now About the role As a Product Design Manager, you will be responsible for working collaboratively with a team of product designers and creating leading digital experience for the Coles Group mobile apps.

Working closely with stakeholders, you will be responsible for aligning and optimising design output to the Coles CX, Business and Digital Strategies. You'll: Work collaboratively with Design Researchers, Service Designers, Content Strategists, UI Designers, Solution Architects and Developers to ensure experiences are desirable, feasible and viable Protect, maintain, and enhance the Coles user experience across all channels Drive a culture of collaboration with product and engineering teams and external design agencies Maintain knowledge management of user experience outputs generated by human-centered design and act as a central source of UX artefacts for the Coles Group Support Managers to build up the product design capability and toolkits within the wider Digital Experience team Contribute to creating a high performing and continuous learning team culture We're after customer-centric and passionate Product Designers with experience supporting and optimising digital channels for customer-led and digital first organisations. You'll need: Extensive experience as a UX/Product designer or similar, with skills in wireframe design, UI creation, prototype development and user testing Experience designing for websites, apps, and other touchpoints, with a deep understanding of mobile-first an.


Date22 November 2022

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