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Customer Support Marketing Intern

BMW Group

Our aftersales teams make a difference every day – through their passion, their business acumen, their communication skills and their instinct for how to make our customers happy. And all of this in an environment that sets no limits to personal development and rewards dedication with appreciation and generous benefits. Our Aftersales team is looking for a Customer Support Marketing Intern The role is supporting the Customer Support Aftersales Marketing team within several areas of marketing from POS to digital and direct customer communication.

What awaits you? You will be emersed in supporting strategic Aftersales campaigns and initiatives to assist in obtaining key BMW Group Aftersales business objectives in the following areas: Genuine Parts, Service, Accessories & Lifestyle. You will support the Aftersales team in development of campaign briefs for advertising agencies and bulletins for the dealer network on Aftersales Ownership Experience topics. You will assist in the Daily monitoring of Dealer Inbox to provide CI feedback on dealer developed marketing collateral.

You will work on the development and stock management of ‘In Car Pack’ with Prixcar You will drive maintenance of Aftersales marketing materials at Marketing Warehouse – creating new product codes, printing, storage, stock destruction, despatches to dealers etc. Qualifications & Experience A tertiary qualification in marketing/business or IT field is preferable. General marketing experience – at least two to three years.

CRM and database management experience is preferable. Attention to detail and time management skills. Ability to work independently and pro-actively The ability to plan work and meet deadlines Accuracy and attention to detail Advanced MS Excel and PowerPoint skills Well developed mathematical, analytical and research skills.

Interpersonal skills Written and verbal communication skills What do we offer? Attractive remuneration Flexible Work policy and practices Health & Wellbeing initiatives Lifelong learning & career development BMW & Mini promotions and product offers Annual spend on BMW & MINI merchandise Free onsite parking Onsite café Subsidised onsite gym, dry cleaning and car wash facilities A dynamic, inclusive and sustainable working environment BMW Group is an equal opportunities employer and takes great pride in fostering and promoting diversity in every aspect of our work life and culture. We highly regard the skills, knowledge, experience, ideas, perspective and energy our diverse workforce brings into the company. Employment at BMW Group Australia is conditional upon pre-employment checks undertaken by the candidate on request and clearances received.

This includes qualifications and employment checks, relevant background checks and may include police check(s) and credit check(s). By submitting an application for a role at BMW Group Australia the candidate confirms: They have valid rights to work in Australia They agree to undertake integr.


Date22 November 2022

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