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Verification and Settlements Officer

BMW Group

This is a full-time position for 24 months working a Tuesday to Saturday roster once fully trained. The role is based at our Mulgrave office in the south eastern suburbs. As this role also supports the NZ market, your hours of work will vary with earlier start times as required.

The Company At the BMW Group, everything starts with passion. It turns a profession into a vocation. It takes a team with exceptional interpersonal skills and a can-do attitude to deliver great customer service.

People who are always prepared to go the extra mile to find solutions that satisfy the needs of our customers and business. People who want to place themselves optimally to develop their capabilities. So if you enjoy a culture of open exchange and mutual trust, and you’d like to take on a fast-paced role within a highly motivated team, join us in driving the future of personalised financial services.

The Opportunity Our New Business team is looking for a Verification and Settlements Officer to manage the verification and settlement of Retail Motor Vehicle applications within BMW Financial Services. This role is responsible for providing premium support for introducers on process applications, credit policy and process and workshopping finance applications pre-submission. What awaits you? You will be responsible for, but not limited to: Credit verification of retail consumer and commercial applications.

Contributing to the achievement of Settlements AU/NZ targets, customer and dealer satisfaction. Providing and maintaining sound market knowledge with regard to the economic climate within AU/NZ by fostering relationships with Business Managers and across the business. Aligning operational processes within the New Business guideline, Risk guideline and Compliance guidelines.

Identifying improvement potentials and implementing solutions. Ensuring the highest level of data quality and accuracy. Maintain and improve credit quality, partner and customer relationships.

Qualifications & Experience Ideally, you will have: VCE completion or equivalent as a minimum. Tertiary qualifications (in Commerce/Business) is an advantage. At least 2 years of General Banking or Finance experience.

Strong understanding of contractual agreements and legislative guidelines (NCCP, AML/CTF, Privacy Act). Previous automotive finance industry experience preferred. Settlement, Customer Relations or document management experience.

Excellent relationship building and people skills. Excellent written and verbal skills. Strong attention to detail.

Strong analytical and problem-solving skills. What do we offer? We believe in hiring the best talent in the market and fostering an environment where people can learn, experience and grow. What you can expect is: An attractive remuneration Flexible Work policy and practices Health & Wellbeing initiatives Lifelong learning & career development BMW & Mini promotions and product offers Annual spend on BMW & MINI merchandise Free onsite parking Onsite café.


Date22 November 2022

Location -

type Full Time

Salary -

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