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Lending Consultant

Bank Australia

Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world. We’re growing fast as more people choose to align their banking with their values. We’re a customer owned, B Corp certified bank.

We empower our staff and 185,000 customers to be part of the clean money movement. We currently have the opportunity for a full time, permanent Lending Consultant to join our Lending Hub. As a Lending Consultant, you will be accountable for maintaining service to a high level where profits and customer satisfaction are maximised and contributing to the successful operation of the team.

This is achieved through providing and maintaining an excellent customer experience and increasing customer usage of Bank Australia as main financial institution. Why join us We have big plans to become Australia’s most trusted bank and a leading purpose-driven business. As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, putting purpose over profit.

Every role and person in our bank is essential to bringing our values, purpose and aspiration to life. We offer flexible working options, competitive salary and 12% super. Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.

We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave. We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours. We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.

We are the first bank in the world to care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation. What you will be doing Assist to develop long term mutually rewarding relationships between Bank Australia and its customers Provide and maintain an excellent customer and customer experience Attract and retain high value business Support and increase conversion of customers to Bank Australia as main financial institution Accept and process loan applications, liaising with relevant parties (solicitors, valuers) Maintain awareness of legislation governing lending and its impact on day to day loan assessing and processing Comply with Bank Australia operating policies and procedures at all times Regularly review procedures and recommend areas for improvement. What you will bring Experience in a financial institution environment Knowledge of lending pol.


Date22 November 2022

Location -

type Full Time

Salary -

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