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Relationship Director

JLL

How we support the Whole You: Our benefits are a good reason to come to JLL. We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

We're investing for the future, growing our business, and making the world better. As large organisations, investors and developers respond to the changing world we do business in they'll look to JLL to help them make the most of their real estate. From reducing their carbon footprint to extracting value from their investments.

It presents a huge opportunity for JLL to grow, alongside our clients and re-define the role of real estate in the new economy. Join JLL today as a Relationship Director for one of the world's most highly regarded software organisations, truly requiring no introduction. They are focused on wellbeing, health & safety, and continue to stand at the forefront of their industry offering mind blowing digital solutions.

What are we looking for? This is a once in a lifetime opportunity responsible for ensuring a high level of client satisfaction, establishing, and managing the service delivery team, delivering key contract initiatives as well as ensuring consistency in processes, systems, and reporting. The role also ensures efficient and consistent operation of all activities required to meet contractual obligations with respect to the property portfolio of the client. A snapshot of the role.

Confirming the vision and strategy of the account and ensuring the client receives exceptional delivery Leading and inspiring your team Partnering with your client and stakeholders confirming that all on site expectations are met Overseeing the implementation of technology systems to support service delivery, as well as the required reporting Limiting any potential risk to JLL and the client Managing the change control process and governance process for the account Implementing all performance related programs Driving client specific initiatives such as savings targets, benchmarking, and best practices Sound like you? To Apply, this is what we are looking for: Given this account will undergo a major transformation, we need someone wishing to take an important lead role, and set it up for success, therefore you'll need to have full understanding of HX and the importance of this for future workplace success. Your exemplary track record in the delivery of account or relationship management, workplace, facilities, human experience transformation supporting hybrid workplace or program management has been proven over time and you passionately inspire and encourage a 'customer and team' focused vision and vocabulary. Knowledge of property and facilities management systems (Jira as a prod.

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Date22 November 2022

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