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Store ConsultantNational Storage
Customer Service, Administration and Operational Tasks Permanent Full Time Role with Free Onsite Parking No Nights, Sundays or Public Holidays for a Great Work/Life Balance About Us: Established in 2000, National Storage is one of Australasia’s largest self-storage providers, tailoring self-storage solutions in 200 storage centres across Australia and New Zealand. As an ASX 200 listed company, we have experienced our success by focusing on the most important part of our business – our people and our customers. With a continual growth plan for expanding our portfolio across Australia and New Zealand, we have a Full Time Store Consultant role now on offer in Glen Iris.
The Role: Reporting into the Storage Manager, our Store Consultants are a vital role within our business, as they work closely with our customers to ensure a seamless service is provided. Your responsibilities include: Deliver the ultimate customer experience by supporting our customers in making the best storage choice for their needs Conduct centre tours and walk throughs which showcase our facilities Keep a keen eye on centre presentation, maintenance, and cleanliness to ensure our centres always represent our high standards Maintain a safe and secure centre by wearing appropriate safety gear, safe use of equipment, and following workplace health and safety procedures Action general administration duties such as customer contracts, inventory, and insurance claims Skills and Experience: Strong communication skills to build relationships with customers and stakeholders You have a motivated, proactive and positive attitude Customer service experience in a sales environment (desirable) Ability to work well in a team and autonomously Willingness to learn and grow with the business Driver’s license and car (desirable) Available to work 3 to 4 shift per week (ideally Monday but flexible) including every Saturday 9AM to 2PM Permanent role with no nights, Sundays or Public Holidays Access to company benefits such as paid parental leave and well-being subsides Discounts available through a range of leading retailers Onsite car park or available parking close by Collaborative working environment with the opportunity to receive discretionary gift cards.