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Broker Support Officer

Beyond Bank

Join our Broker Channel Permanent, full-time opportunity Help our customers reach their financial goals Beyond Bank Australia is one of Australia’s largest customer owned banks with a long and proud history of success, credibility and banking expertise. With branches across the nation, and employing more than 600 staff, Beyond Bank Australia creates financial wellbeing for individuals, families, businesses and communities. An exceptional opportunity now exists for a motivated and self-driven individual to join the Broker Channel of Beyond Bank Australia.

Why work for Beyond Bank? A flexible, inclusive and diverse environment Opportunities for professional growth Benefits and discounts from our Employee Banking package on a range of Beyond Bank products and services 3 paid Work Life Balance days per annum 2 paid Community Volunteer days per annum Staff BeWell program which includes health initiatives, employee assistance (for immediate family also) and an employee care program. The chance to be part of an organisation that works for and with customers and their communities to make a difference and change lives. Job Description The Broker Support Officer is responsible for managing loan applications from 3rd party Mortgage Brokers, which includes: Liaising with Brokers, BDM’s and other key stakeholders to ensure an application meets Beyond Bank’s lending assessment and product criteria; Providing ongoing communication and support by updating Brokers throughout the life of the transaction; Maintaining ownership of individual files from lodgement to settlement which includes: Loading the loan application into our Loan Origination and CRM systems.

Reviewing application documents i.e. income, savings and loan statements, property valuations.

Ensuring the application meets Beyond Bank’s product and lending policies and preparing the submission to our credit assessment team and lender’s mortgage insurer. Calculation of income for loan serviceability. The ability to review and analyse financial statements for self-employed applications will be highly regarded.

Instructing our settlements team to prepare loan documents and responding to lending scenarios. Desired Skills and Experience To be considered for this position you will have the following skills and experience: Proven current experience in secured lending Strong understanding of secured lending credit policies, processes and products Working knowledge of operational, financial institution compliance requirements Well developed communication and problem solving skills Excellent interpersonal and negotiation skills Ability to establish and maintain effective working relationships with both internal and external stakeholders Ability to work well both independently and within a team environment Strong organisational and time management skills High-level attention to detail Positive ‘Can Do’ Attitude Exceptional customer service skills with a focus on building relationships Adaptable with.


Date15 September 2022

Location -

type Full Time

Salary -

Accounting & Finance Jobs


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