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Reporting and Insights Analyst, People Culture and Client Experience

Macquarie Group

Back to job search Reporting and Insights Analyst, People Culture and Client Experience Sydney Apply now Refer someone Join our People, Culture and Client Experience Business Management team as our Reporting and Insights Analyst, a team that collaborates across Banking and Financial Services using operational insights to design and transform the experience of our clients and our people. ​ As the Reporting and Insights Analyst, you will use your analytical capability to create reporting and dashboards to demonstrate the value of PCCX initiatives and how our strategy delivers its intended benefits to our clients and to our business. You will be involved in creating actionable insights from PCCX operational data and enhance existing reporting solutions, identify where reporting is limited and consider how we can solve for those data needs, particularly across our People & Culture teams.

The role has significant breadth and activities which might range from: working on cost benefit analysis and reporting of PCCX initiatives, reviewing and presenting client experience metrics and insights in monthly operational reporting, identifying learning and development and employee experience program metrics and enhancing existing reporting frameworks (including use of PowerBI reports), collaborating with key stakeholders across PCCX ecosystem to identify and communicate actionable insights, being involved in creating regular and ad hoc reporting packs for our Client Experience and People and Culture Leadership teams and BFS Executive teams. This role is unique as you’ll have the opportunity to work directly with different stakeholders across PCCX. You have strong capability to draw insights from data and communicate those insights to stakeholders in an engaging way, to inspire change.

You enjoy translating insights into compelling and easily consumable presentations for management with your strong proficiency in Excel and PowerPoint, as well as exposure to Power BI and/or Tableau. This role requires someone with enthusiasm, energy and curiosity, who can work both independently and collaboratively balancing a strong bias to action with a strategic mindset. We're here to empower people to innovate and invest for a better future.

We are committed to providing opportunities that help you reach your potential, and we are looking for people who think differently and take ownership of what they do. If this sounds like you, please apply today via the link to be considered, or reach out to Verity to learn more at verity.morisonmacquarie.

com if you have any questions. At Macquarie, we are working to a hybrid model. Successful candidates for this role will be working in the Sydney office and from home on a 50/50 basis.

About Banking and Financial Services Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and serv.

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Date29 July 2022

Location -

type Full Time

Salary Competitive salary

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