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Customer Service Agent


Hays Australia REM Customer Service. Temp-Perm. $29-$31 ph super.

Mon-Fri. Office hours. Castle Hill.

Your new company An exciting opportunity Be a part of global leader in precision engineering solutions for aerospace, climate control, electro-mechanical and filtration. Based In Castle Hill with onsite free parking. Your new role Managing incoming telephone enquiries Create sales orders as per the request of customer requirements utilizing methods inclusive of telephone, fax, or email Address customer enquiries on the status of orders, product availability pricing and complaints within 24 hours Delegate inbound email enquiries and orders Assess & raise credit requests Relay information regarding crucial customer service issues of non-compliance in service/supply/performance to Customer Care Manager for appropriate action Assist with Key Accounts and reports What you'll need to succeed Excellent communication skills, written & verbal Excellent Computer skills Previous experience in a customer service inbound role Intermediate knowledge of customer service process and metrics Mechanical aptitude and/or fluid power industry experience is desirable Strong sense of responsibility and team work is a must What you'll get in return $29-$31 ph super Temp-perm Access to multiple online learning platforms Office hours, Mon- Fri Based in Castle Hill Free on-site parking.

Inclusive and supportive team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2635810 Hays Australia REM.

Date29 July 2022

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