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Digital Solution Specialists - Support

Microsoft Corporation

Why Microsoft The Small, Medium, and Corporate team helps businesses achieve their digital transformation and business goals by helping customers with Microsoft solutions and partners. Located in either a Digital Sales center, or a local subsidiary, you will help our managed and scale customers across industries, company sizes and territories to identify their needs and opportunities using the latest in digital selling technology including big data and analytics. One of the fastest growing customer segments in the industry, you will help customers realize value from the Microsoft Cloud across customer solution areas like Modern Work, Security, Business Applications, Infrastructure, Data and AI, and Application Innovation.

As a member of the Asia Timezone Support Sales team, you will be working with a team of specialized sales resources to provide and sell the best-in-class support offerings to our Mid-Market and Corporate customers, contributing to build the momentum for digital transformation for our customers and partners as well as Microsoft itself. The SMC Support Digital Specialist will lead by example towards the specialized sales resources, drives new business throughout the area territories and works on building upsell and cross sell engines together with the area SMC teams and the Digital Sales units. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise.

This role is flexible in that you can work up to 50% from home or more, dependent on management approval and individual circumstances. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities The purpose of this role As a Sales Solution Specialist you will engage with customers across industries, company sizes and territories to identify their needs and fulfil them with Microsoft technologies. You will have a thorough understanding of Microsoft and competitor solutions and effectively communicate with decision makers to remove business and technical roadblocks to digital transformation.

- Sales Execution - Acts as a thought leader across solution areas to advise customers across business functions on digital transformation, drive robust deployment and create business value for customers by identifying and facilitating removal of blockers to consumption by partnering with internal and external stakeholders - Scaling & Collaboration - Leads the sales orchestration to proactively drive deal closure by identifying and aligning internal stakeholders as well as leveraging and expanding relationships with partners. - Technical Expertise - Leverages and shares.


Date28 July 2022

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