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Client Delivery Partner - Telco

Microsoft Corporation

Why Microsoft: Our love for innovation, technology and doing meaningful work, is at the heart of everything we do at Microsoft Australia. It is a shared passion that inspires our team and customers to think bigger. Industry Solutions purpose is to bridge customers with the $1T technology adoption gaps and to accelerate commercial cloud growth by Digital Transformation with customers.

We aim to inspire each other to make a difference, value diversity and demonstrate a growth mindset. We help Australia and Australian organisations grow through technology adoption and innovation. Our technology underpins Australia's most innovative companies.

We empower Australians with the skills and opportunities to achieve their full potential. We invest in a sustainable and secure future for all Australians. As a Telco Client Delivery Partner , you will be accountable for leading the line of business for one or more of our largest customers for the successful development and execution of transformational programs.

Using your solutions expertise and experiences, you will lead a capabilities team dedicated to the success of our customers. This seasoned team of professional services will be accountable to you across the lifecycle to transform our customers business and work within a trillion-dollar addressable market. The Client Delivery Partner (CDP) is first and foremost a relationship role, establishing trusted, long-term relationships with the customer C-Suite and helping those customer leaders craft business strategy and execute against it.

The CDP is a recognized expert in their field with a long track record of executing against the business decisions that they make. Developing and nurturing C-Suite relationships, providing those customers with industry expertise, making them successful in the marketplace, and building a durable trust for Microsoft with persistent and flawless execution rigor are the primary responsibilities of the CDP. Responsibilities The purpose of this role To drive successful execution and be accountable to the customer, you will be responsible for providing executive sponsorship within Microsoft.

This includes direct executive oversight of the Business Development, Delivery, and Technical Solutioning capabilities engaged with the account and building a culture focused on business outcomes and customer product realization. Maintaining close relationships with these teams, understanding their strengths, and leveraging them for the customers behalf is critical for the CDP. You will work across Microsoft organizational boundaries with Customer Success, Account Teams, Specialist Sales Teams, Industry Teams, Engineering and Leader Teams, and across the Microsoft Partner (GSI/ISV) delivery landscape to provide alignment with the customers long-term business success and ensure that Microsoft and its partners are delivering against a high bar of quality, performance, and value for the customer.

- Drive outcome-based client value through digital.

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Date17 August 2022

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