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Future Student Consultant

La Trobe University

Existing application login Jobs at La Trobe Jobs home Current vacancies Working at La Trobe Overseas applicants Our employment strategies Details - Future Student Consultant Future Student Consultant Job No.: 561674 Work type: Fixed Term Full-time, Fixed-term until 19/10/2022 Located at Bundoora Campus HEO5 - $69,882 - $78,262 per annum 17% superannuation About the position The Future Student Consultant works as part of the Sales Contact Centre to deliver a personalised, trusted and effortless experience to achieve student load targets across pathways, undergraduate and postgraduate programs. The position holder has a thorough understanding of the breadth and depth of La Trobe courses, programs, campus amenities and student services available at the campuses, and works to deliver excellence in customer first enquiry management to communicate the distinctive La Trobe offer to prospective students.

The position holder manages customer engagement within the Sales Contact Centre and responds to enquiries to study at La Trobe including tactical outbound engagement with prospective students. Involvement in future student programs, activities and events may involve direct contact with children Skills and Experience To be considered for this position, you will have: Relevant post-secondary qualifications or equivalent and proven administrative experience, preferably in sales and customer service with a drive to achieve sales targets. Experience and skills in achieving sales targets through exceptional enquiry management and nurturing of prospective students that includes: personalised, trusted and effortless customer experiences.

Strong organisational skills and the ability to prioritise multiple tasks, meet deadlines, and contribute to dynamic sales environment. Strong interpersonal skills, including the ability to liaise with prospective students (undergraduate, postgraduate and pathways) and influencers, academic staff, and members of the public. An ability to master knowledge from a broad range of courses and deliver information to customers that is that is clear and personalised.

Desirable: A good understanding of the higher education environment that includes the sales funnel from first enquiry to enrolment. Please refer to the Position Description for other duties, skills and experience required for this position. About La Trobe La Trobe University’s success is driven by people who are committed to making a difference.

They are creative and highly motivated, pursue new ideas and create knowledge. La Trobe is one of Australia’s research leaders, and the largest provider of higher education to regional Victoria. Our teaching and research address some of the most significant issues of our time and we’re passionate about driving change through operational excellence to benefit the communities we serve.

Benefits Please click on this link for a full list of Benefits http://www.latrobe.edu.

au/jobs/working/benefits How to apply Closing date: Wednes.

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Date01 October 2021

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