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Rates OfficerCORPORATION OF THE CITY OF WHYALLA
CITY OF WHYALLA Rates Officer A fantastic opportunity presents itself for the Whyalla City Council to seek applications from enthusiastic local community members who have previous experience working in the local government sector or a financial services role. This full time role is responsible for the delivery of the entire rating cycle, including maintenance of the assessment record, delivery of the rates billing process, handling rate rebate and customer payment arrangement requests and oversight of the external debt collection process. The position requires someone who can act autonomously to achieve all required deliverables while also providing exceptional customer service by being empathetic, listening to, and understanding customers.
Key responsibilities / criteria include: Â· Ensure the rate billing process is completed in an accurate and timely manner Â· Ensure rating records and associated assessment records are accurate and up to date Â· Respond to general public queries and information requests Â· Provide assistance to Finance and Corporate staff Â· Experienced in Excel and Word Â· Strong interpersonal and conflict resolution skills Â· Experience with a Local Government rating system (eg Synergy Soft) _____________________________________________________________________________________ For full details of this role, criteria and to apply, please contact Joanne Murtagh of Harrison McMillan on (08) 7071 7273 or application link at https://www.harrisonmcmillan.com.
au/government-defence-emergency-jobs/rates-officer/3294341 Applications close Thursday 9 September 2021 Whyalla Council is an Equal Opportunity Employer with a smoke, drug and alcohol free work environment..