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Manvision Consulting provides IT Contracting and Professional Services to the Australian Market since 2008. Join a talented team and work in a culture that stimulates an inclusive and flexible work environment, offering opportunities to grow and contribute to the company. Roles and Responsibilities Manage Production and Non-Production incidents, monitoring alerts generated by monitoring tools.
Provide support during production majors including root cause analysis Ensure Strict Quality Control of changes made to the existing system Ensure adequate testing is conducted before implement into production Continuous improvement of system availability through process definition and ongoing review Ongoing review of the change process Ensure all service requests and UAM requests are implemented as per the agreed process within SLA Ensure periodic database security patches are applied to all databases Ensure all relevant security controls are in place and implemented as per InfoSec guidelines Implement Operational initiatives Ensure Root Cause Analysis is performed and RCA document is agreed by involved parties within the SLA Ensure preventive corrective action (PCA) is implemented within SLA Provide 24x7 support roster for database support Apply latest security patches to all databases as per policy. Monitor & report the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability. Manage the development, testing and production database environments Manage and conduct all aspects of performance monitoring and tuning of relational databases.
Develop, implement, audit database security. Develop policies and procedures governing corporate database operations and related issues Education level, knowledge and work/industry experience Strong experience in Oracle, MYSQL, Postgres and SQL Server database support database installing, configuring and administering Experience in Database Performance and General High Availability Technology (RAC/DataGuard/Storage Snapshot) Professional/technical skills Sharp technical, analytical, and holistic problem-solving abilities Be able to effectively operate within set guidelines, policies and procedures Process excellent customer service skills Good understanding of the business information needs of the company. Computer/ IT skills Strong in scripting for automating processes using Perl/shell Strong skills in operating system platforms such as NT, Unix, Linux etc.
Able to work within a fast-moving, dynamic environment. Maintaining effectiveness throughout the change Teamwork, prioritization, resource planning - ability to coordinate and match limited resources and skills to successfully deliver operational responsibilities. Management of sometimes conflicting priorities and utilize technical skills, resourcefulness and Team skills to deliver positive outcomes.
Skills Required Quality Control UAM SLA PCA Database support Database security Database operation....