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In business for over 30 years, we are a family owned and operated company, recognised as industry leaders in our field. Based at Murarrie on Brisbane's South-side, our company books specific civil and construction services throughout the South East Queensland region. What we are looking for? Working with a small team in a demanding, fast-paced environment, your high level of accuracy and accountability will be the key to your success as well as your ability to think on your feet and act on demanding client requests.
To be successful in this role you will need: • Ideally, experience in a similar role in the building and construction industry • Administration or call center experience, managing high call volumes • Demonstrated, excellent customer service skills • Work efficiently with very accurate attention to detail • Confidently investigate issues and solve problems • Manage multiple tasks at once, flexibility to switch tasks easily • Outstanding communication and interpersonal skills for liaising with internal teams, customers and subcontractors • Good computer literacy skills, ability to adapt quickly to new software • Clear, concise and well spoken English What you will be doing: • Handle client and subcontractor enquiries in a timely and professional manner • Raise client orders onto our dedicated allocations software • Allocate bookings from clients taken over the phone, aligning the booking against the right equipment and subcontractor • Coordinate customer and subcontractor expectations in relation to delayed or reallocated work If this sounds like you and you would like to be part of a dynamic well established company with a vision for the future, we are offering not just a very competitive salary but so much more: • Above industry and market salary paid weekly • On-going training and development opportunities • Management recognition and incentives • On-site, free, undercover parking Press the apply button if you have what we are looking for and submit your resume through Seek only. No applications will be accepted or calls from agencies or recruiters. The successful applicant must have a right to work full-time in Australia and must have a high level of spoken and written English for the role.