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Client Services Representative - NAB TradeHAYS
Hays Australia REM An exciting opportunity to grow your career in banking and financial services with a Big 4 Bank Your new company This 'Big 4 Bank' offers a great deal of career advancement, fantastic training, and a great culture We get amazing feedback from people who work at this company through Hays An exciting opportunity to grow your career in banking & financial services. Your new role Take pride in delivering a world class customer experience to build advocacy with our customers and deliver a simpler, better, smarter customer experience. Handling technical website queries and market related queries; including product enquiries (which you’ll get trained on) Follow-up with back office operations teams on requested actions and administration tasks on behalf of the client First contact resolution of enquiries, complaints and any escalations (with the guidance of seniors) Competitive hourly rate of $31.
25 Contract starting ASAP; 3 month temporary - Very likely chance of extension. Shift patterns: Working 38-40 hours Monday to Sunday working a flexible rotating roster between 8am to 7pm. Won't be working every weekend, just occasional weekend shifts.
What you'll need to succeed A ‘Passion for Customers’ – a genuine desire to help people and take pride in what you do A knowledge of or an interest in financial service Great communication skills Enthusiasm for learning with the ability to adapt to change Computer literate & comfortable with technology An interest in trading, shares, stocks and investments is beneficial but not required as you will receive formal training What you need to do now How to apply? Submit your application using the Apply Now button. Within 24 hours of your application submission, you will receive an online form via SMS/Email which you should complete at your earliest convenience. Please note, this online form should take no longer than 5 minutes to complete and is required for your application to be considered.
You can forward an up-to-date copy of your CV to Amelia.Hubbardhays.com.
au LHS 297508 2545414 Hays Australia REM.