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Medical Receptionist - Consulting Suites

Epworth Health

• Monday - Friday, no weekends or night shift • East Melbourne location - close to public transport • Salary Packaging Benefits The Role In this casual role, based in East Melbourne, you will be responsible for delivering high-level reception and administrative support to consultants, patients and key stakeholders across the Epworth Freemasons Sessional Consulting Suites and Clinics. As the initial point of contact for our patients, you will have exemplary communication, organisational and customer service skills. Reporting to the Practice Manager, you will be responsible for the end-to-end patient consultation process including patient referrals, appointments, billings and follow-up consultations.

This is an exciting opportunity for an experienced, patient-focused individual with a positive, "can-do" attitude and a passion for delivering exceptional patient-centred care. You will make an impact by Providing exemplary, patient-centred customer service Displaying well developed organisational skills with an innovative & pro-active approach to customer care Role-modelling empathy to patients and their families Establishing and delivering on priorities and without direct supervision Striving to consistently improve service delivery Demonstrating a commitment to Epworth's Values and Behaviours To be successful in this role you will bring with you excellent computer skills current Medicare and Health Fund rulings and billing interpretations recent experience in a similar role sound knowledge of Best Practice excellent verbal and written communication skills excellent presentation empathy for our patients and their families adaptability and flexibility to work in a variety of medical specialities across our suites and clinics About Freemasons Located in East Melbourne, close to public transport and the CBD, Epworth Freemasons provides a range of world-class health services. As one of Victoria's leading maternity hospitals, Epworth Freemasons specialises in women’s and men’s health services including breast and gynaecological surgery, endoscopy and urology.

Epworth Freemasons also offers comprehensive cancer care, and a full range of surgical services, including robotic assisted surgery, orthopaedics and ICU care. Epworth Freemasons has recently upgraded and expanded its operating theatres and admissions facilities, along with major refurbishments of patient rooms and building infrastructure. At Epworth, we care.

We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers.

And we care about giving our people support and flexibility to thrive, and contribute to our communities Enquire/ Apply for this Position Sound interesting? To apply, click the APPLY button now and attach your CV and cover letter. For more information, refer to the attached position description or contact the Practice Manager Nanice Duckworth on (03) 9918 8912 As a child sa.


Date13 September 2021

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