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Digital Insights Analyst


About us At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring.

With more than 8000 team members and a national footprint of more than 165 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other.

We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role Our Marketing and Insights team has been going through significant growth over the last few years and we have a great opportunity for a Digital Insights Analyst to join the team. You will work closely with eCommerce, Marketing, and CX stakeholders, as well as with the broader Data and Analytics team the Digital Insights Analyst will be developing and delivering reports, Insights, and analysis to help improve Officeworks’ digital assets. The role will also provide proactive insights about site performance, customer behavior with the view of supporting the Marketing, eComm, and CX strategic goals.

The Digital Insights Analyst will also lead analytics projects and will coordinate gathering requirements, timelines, and collaboration within the Data and Analytics team to deliver the insights in a timely manner. About you We’re keen to hear from you if you will have the ability to build strong relationships and you can communicate technical information on all levels Further, you will: Experience working with web analytics on a highly transactional website (essential) - Adobe Analytics/Omniture preferred. MS Excel and/or data manipulation experience (essential) Experience with dashboard and reporting tools – e.

g. PowerBI Experience with SQL and SAP (desirable) Commercially focused, results-driven and excel at site analytics & optimisation Our culture It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family: An inclusive, diverse, and supportive environment.

Flexible working arrangements to best support your individual needs. A key focus on wellbeing and safety. Generous discounts at Officeworks, Kmart, Target and Catch.

Ongoing training and development opportunities to progress your career. Industry leading Growing Families policy and access to Circle In portal for Working Families. At Officeworks, we operate best when our team represents the communities we serve.

We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and.


Date13 September 2021

Location -

type -

Salary -

Retail / wholesale


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