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Team Leader Family SafetyFamily Life
Position Team Leader Family Safety Division Family Safety & Wellbeing Employment Type / Hours Full Time, Permanent/ 38 hours Location Frankston & Sandringham From time to time the incumbent may be requested to work from, or be based at, other Family Life sites. Reports To Program Manager, Family Safety & Wellbeing Effective Date August 2021 Overview of the program The Family Safety team provides a client-centred, trauma informed service designed to provide counselling and support to families who have experienced family violence. The team provides specialist services to men, women and children who have, or are currently experiencing family violence.
The team works in a holistic way to keep men accountable and in view while working to keep women and children safe. The service provides individual counselling for women and children, behaviour change services for perpetrators and tailored, whole of family interventions. Position Objective The Team Leader, Family Safety provides effective leadership to the Family Safety team and is responsible for ensuring that quality services are delivered to our clients, in line with relevant legislative and contractual requirements.
The position also supports the team’s practice and continuing professional development. Key Responsibilities The key responsibilities include but are not limited to: Leading and supervising a team of staff, students and volunteers to deliver case management, community development, group work and other service delivery practices. Overseeing inbound referrals and coordinating the allocation of referrals to practitioners across the various program areas.
Developing and reporting on a Team Work Plan to deliver delegated allocated Family Safety responsibilities. Leading quality assurance processes and developing responses to best practice guidelines including innovation of current processes to better respond to organisational requirements and community need. Participating in the delivery of the organisation’s individual, family and group services programs.
Representing the organisation in appropriate service networking and service development forums to build, develop and maintain stakeholder relationships. Maintaining all required documentation to evidence impact and effectiveness of service delivery in a complete, accurate and timely manner, as required by the organisation’s standards and program contracts. Providing supervision and support for team members, students and volunteers involved in direct services.
Supporting practice innovation and practice development. Key Selection Criteria Bachelor qualification in Psychology, Social Work, Counselling, Family Therapy or a related field. Demonstrated experience leading high performing teams, with a focus on innovation and positive culture.
Experience in the provision of clinical supervision and training for practitioners. Highly effective interpersonal communication and conflict resolution skills. Demonstrated ability to develop and mai....