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Client Service OfficerHudson
This role is a mixed position where it is primarily client service work, however, it will progress to a liability claims officer position. Attractive Salary Federal Government Long term contract - until June 2022 Surry Hills, Central station - Sydney About the role: This role is a mixed position where it is primarily client service work, however, it will progress to a liability claims officer position. Hudson is looking for candidates who have experience in dealing with difficult calls, support clients who may be vulnerable as they manage past traumas and someone who can apply compassion and empathy.
Key Responsibilities: Provide quality client service including: Telephoning or emailing clients (and their representatives); Maintaining claim records within internal systems; Providing advice to both internal and external stakeholders on the status of claims Responding to queries from other areas within the company. Administrative support for Computer Based Decisions; Under supervision, investigating claims Requesting and supporting information necessary for each claim. Provide support and advice to Team Leaders.
Share information, knowledge, and expertise to assist other team members. Contribute to continuous business improvement in a constructive and collaborative manner. Operate in accordance with the principles of workplace diversity, Work Health and Safety, participative work practices.
Ideal candidates: Be client-focused and committed to delivering excellent client service; Possess well-developed communication skills; Work collaboratively with others; Be well organised and administratively competent; Be able to consider a range of information and utilise their problem-solving skills; Be able to manage competing priorities and complete tasks in a timely manner. You will need to complete a Federal Government Security Check, which requires full working Australian rights' If you like to know more about this job, please send your resume and cover letter across to: Email - Jovette.danielhudson.
com or samantha.leanehudson.com with your CV in WORD format, if you feel you are absolutely perfect for this role.