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Digital Home Loan SpecialistCredit Union Australia
As a Digital Home Loan Specialist , you are a member of a high performing digital home loan sales team, you will have direct contact with Great Southern Bank Home Loan customers sourced through our online application portal and delivered to you with objective of converting these enquiries to fully funded loans. You will communicate with customers both via phone and digitally to achieve your objectives. You will review all applications lodged by our customers for completeness and prepare applications for submission for credit assessment.
Your role requires a high attention to detail and application of Great Southern Bank's credit policy requirements. Our customers are at the heart of everything we do so you will be excited to use our suite of digital tools and touch points to provide these customers with a world class lending experience. A little bit about you Passionate about Home Loans and providing a world class experience.
Excited by using digital tools such as chat, online application, video conferencing and lending systems. Organised, love working at pace, enjoy change and being part of a high-performance team. Keen to demonstrate pride in your work outputs from both a customer service experience and compliance perspective.
Demonstrated home lending experience in either a sales, service or credit capacity. Experience working with financial products and achieving Home loan sales targets. Experience working across multiple systems or technology platforms to deliver efficiently.
A little bit about us… CUA has entered an ambitious and exciting growth phase and is now known as Great Southern Bank - Australia's largest customer owned bank. Focusing on the next stage our of development as an organisation and repositioning to remain relevant to our customers - current and future - we are investing significantly in technology, products, and people We have a culture that's fun, approachable and supportive- allowing our team members to be their best every day, whether that's at work or at home We're hugely excited about the journey ahead and are looking for talented and enthusiastic people who want to be part of a winning team. If you are motivated, energetic and dedicated to helping our customers achieve the great Australian dream, we want to hear from you Questions? Please contact Scott from our Talent Acquisition team at scott.
chamberlaingsb.com.au At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging, are valued, connected and respected.
We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, fair and equitably decision making that empowers our people to be at their best every day..