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About the company illion is the leading independent provider of trusted data and analytics products and services in Australia and New Zealand. We currently have an exciting opportunity for a passionate and energetic IT professional to join our team as a Lead Analyst. Duties Maximise utilisation of data assets in collections strategy with a lens of continuous improvement.
Analyse and interpret customer recovery rate data, identify gaps in performance and facilitate tactical and quantifiable initiatives to address the gaps, in an efficient and effective manner Optimise collections performance through aligning operational Key Performance Indicators to Portfolio Results. Initiate and implement margin improvement initiatives via data analysis and portfolio segmentation Skills & Experience Superior communication and interpersonal skills combined with the ability to persuade, influence and build rapport with others to effectively impart specialist knowledge and build capability in others. Ability to effectively communicate complicated technical issues to a non-technical audience.
Provide strategic and analytical support, direction and guidance to Collections Leadership. Drive acceptance of and commitment to the implementation of enhancements to debt recovery strategies with key stakeholders. Engender a spirit of constant striving to lift performance and do better.
Qualifications Tertiary qualifications in business related field, risk, statistics or another numerically-based discipline is essential. Technical 6 years experience Advanced Collections or Risk Management Analytics. Working knowledge of collections or credit risk management principals and well experienced in the application and management of these.
Experience in extracting data from a number of different systems into Analytical software (Excel, SQL, SAS, etc). Experience in SAS highly desirable. Experience in the development and use of collection management systems (Mercantile) desirable.