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Clinical Intake and Triage - Social WorkerChandler Macleod
About the company:- Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches. Reporting to the Assistant Director, you will work with a professional team who are all dedicated to making a different in the lives of their clients.
About the role:- Working in a contact centre, you will be providing high quality first point of contact customer service to individuals and their families requiring counselling and/or case management support Triaging and coordinating intakes and referrals Scheduling appointments for one on one appointments or group counselling Escalating cases complex or high-risk cases where relevant Maintaining up to data and accurate records for all phone and email correspondence Liaising and forming partnerships with other departments and organisations and community health and welfare agencies About you: You will have current registration with the Australian Health Practitioners Registration Agency (AHPRA) or Australian Association of Social Workers (AASW) You will have Working with Children (WWC) and/or Vulnerable People Checks/Clearance (Blue Card) ideally, or have it granted before commencing the role Experience in a similar clinical role A passion for clinical psychology and social work to support mental health initiatives Benefits: Casual temp contract to start ASAP (pending federal police clearance) 12 month temporary contracts $60 per hour plus super Mon - Fri 7am - 7pm, and $75 per hour plus super all other hours Full and part time opportunities on a 24/7 roster system - please note you will need to have flexibility to work evenings, overnights and weekends Brisbane CBD location Please note to be eligible for this role you must hold Australian Citizenship .