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Application Support Executive
The Client: First Derivatives is a leading provider of products and consulting services to some of the world’s largest finance, technology and energy institutions. The Company holds a niche market position in terms of domain knowledge of capital market asset classes (equities, fixed income, foreign exchange, commodities, etc), as well as expertise in leading financial services systems (such as Calypso, Murex, Opics, Summit, Principia, Opus, Wall Street, kdb, etc). They now seek an experienced Application Support Executive to join the team in Sydney.
The Role: This Application Support Executive role will become part of the First Derivatives team and will require the incumbent to be involved in in the development and support of the ASIC kdb/Kx Surveillance implementation in Australia, in addition to clients based in other locations in Asia. It is for a full time role with an annual salary of $75,000 Superannuation. The Responsibilities: Identifying and evaluating inefficiencies, deficiencies and limitations in existing systems, associated processes, procedures and methods.
Recommending optimal business practices, system functionality and behaviour. Testing, debugging, diagnosing and correcting problems to ensure acceptable quality and integrity of the system and that programs and applications perform to specification. Delivering support to existing business / software users and investigating and resolving application errors, data discrepancies and queries Monitor systems by reacting to alerts from the applications software or by Automatic systems.
Identify and note problems and any performance trends to improve performance and to avoid problems arising in the future Identify gaps in current systems and propose workable solutions Analyse and evaluate the operational management and support of all FD business systems and technical interfaces between systems Prioritize and manage multiple issue tickets to ensure timely and correct resolution in line with agreed FD/client Service Level Agreements Liaising with third party service providers to ensure compliance with required service standards and ensure system availability for client production systems The Requirements: Expected to be educated to a Bachelor degree level preferably in a STEM course A combination of a numerical background and a developer background is particularly advantageous 2 years working in a high-performance computing environment in the capital markets or investment banking industry to include an appreciation of a range of asset classes Must have an acquired knowledge of kdb and of the First Derivatives Kx platform is essential Candidates with practical experience of Linux / JIRA / Confluence are preferred Exceptional mathematical, or engineering and/or technical abilities. Minimum 2 years of kdb experience Must have exposure to Kx Platform Experience with Linux The ability to act under pressure and make decisions that ensure FD’s systems run correctly.