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Account Coordinator, Acacia Ridge QLDBlueScope
Job Description About BlueScope At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future. The Opportunity Come and discover the opportunity to join our Australian Steel Market business in our Acacia Ridge team as an Account Coordinator.
As part of our broader cross-functional customer service team, you will regularly partner with our Sales, Supply Chain, Manufacturing and Marketing departments to collectively develop customer product and supply solutions. You will be the key customer representative to a dedicated portfolio of valued BlueScope customer accounts, maintaining our high standards of service delivery. You will gain invaluable exposure working across multiple business streams and stakeholders where you can grow your professional knowledge and experience and gain invaluable experience with an iconic Australian company.
We have one permanent role available and another fixed term contract to the end of 2021. W hat will you do? In these varied and cross functional opportunities, you will: manage the customer experience for your account portfolio work with internal stakeholders to provide solutions and deliver product in line with customer business needs provide our customers with real-time updates on product and service-related matters identify improvements with our systems and processes, assisting with implementing changes for internal teams and customers More about you As an experienced professional or recent graduate, you will bring: relevant tertiary qualifications or extensive experience in a B2B customer service/sales environment excellent written and verbal communication skills good attention to detail with the ability to resolve issues and identify solutions computer competency to learn our IT systems including Salesforce, SAP, and Microsoft Office a thirst for learning and taking on new challenges and initiatives The BlueScope Difference A career at BlueScope provides the opportunity to make a difference – to you, to your team, to our customers, to transforming products, processes and brands, and to an organisation intent on shaping a better built environment for all our communities. At BlueScope, you will: make an impact both within the organisation and in the broader community create and deliver innovative products and solutions that shape the world we live in grow on a path of continuous learning and development enjoy the sense of belonging that comes from working with people who genuinely look out for one another We’re dedicated to supporting our people - keeping one-another safe, rewarding successes, and helping individuals grow.
We foster workplace flexibility and an inclusive work environment that welcomes people of all backgrounds. We’re committed to climate action and to helping shape a....